Refund Policy
IN THIS AGREEMENT THE FOLLOWING TERMS WILL HAVE THE FOLLOWING MEANINGS



"ACCOUNT"
MEANS COLLECTIVELY THE PERSONAL INFORMATION AND CRIDENTIALS USED BY USERS TO ACCESS GM RANK, VIRTUAL ITEMS AND / OR ANY COMMUNICATIONS SYSTEMS ON THIS WEBSITE;

"LICENCE" MEANS THE TERMS AND CONDITIONS GOVERNING YOUR USE OF VIRTUAL ITEMS OR SERVICES PURCHASED FROM THIS WEBSITE;

"VIRTUAL ITEMS" MEANS, IN-GAME VIRTUAL ITEMS THAT STORMGARDE DELIVERS THROUGH USE OF THE WEBSITE STORE IN EXCHANGE OF CURRENCY;

"UNUSED VIRTUAL ITEM" MEANS A VIRTUAL ITEM PURCHASED FROM A DESIGNATED VIRTUAL SHOP THAT IS KEPT INSIDE OF IN-GAME MAILBOX AND NEVER WITHDRAWN OUT OF IT.

"SERVICE" MEANS COLLECTIVELY ANY ONLINE FACILITIES, TOOLS, SERVICES OR INFORMATION THAT STORMGARDE MAKES AVAILABLE THROUGH THE WEBSITE EITHER NOW OR IN THE FUTURE;

"PAYMENT INFORMATION" MEANS ANY DETAILS REQUIRED PURCHASE FROM THIS WEBSITE. THIS INCLUDES, BUT IS NOT LIMITED TO, NAMES, ADDRESSES, CREDIT / DEBIT CARD NUMBERS, BANK ACCOUNT NUMBERS AND SORT CODES;

"PURCHASE INFORMATION" MEANS COLLECTIVELY ANY ORDERS, INVOICES, CONFIRMATION EMAILS, RECEIPTS OR SIMILAR THAT MAY BE IN HARD COPY OR ELECTRONIC FORM;

"SYSTEM" MEANS ANY ONLINE COMMUNICATIONS INFRASTRUCTURE THAT STORMGARDE MAKES AVAILABLE THROUGH THE WEBSITE EITHER NOW OR IN THE FUTURE. THIS INCLUDES, BUT IS NOT LIMITED TO, WEB-BASED EMAIL, MESSAGE BOARDS, LIVE CHAT FACILITIES AND EMAIL LINKS;

"USER" / "USERS" MEANS ANY THIRD PARTY THAT ACCESSES THE WEBSITE AND IS NOT EMPLOYED BY STORMGARDE AND ACTING IN THE COURSE OF THEIR EMPLOYMENT;

"WEBSITE" MEANS THE WEBSITE THAT YOU ARE CURRENTLY USING WWW.StormGarde.org AND ANY SUB-DOMAINS OF THIS SITE (E.G. SUBDOMAIN FORUM.StormGarde.org) UNLESS EXPRESSLY EXCLUDED BY THEIR OWN TERMS AND CONDITIONS.

STORMGARDE AIMS TO ALWAYS PROVIDE HIGH QUALITY VIRTUAL ITEMS THAT IS FAULT FREE. FAULTS INCLUDE AND ARE NOT LIMITED TO DATA CORRUPTION.

THIS REFUND POLICY DOES NOT COVER USE DIFFICULTIES ARISING OUT OF ISSUES SUCH AS FILE INCOMPATIBILITY OR MINOR MISTAKES IN VIRTUAL ITEMS ITSELF SUCH AS SPELLING ERRORS OR GRAPHICAL FAULTS THAT DO NOT RESULT FROM DATA CORRUPTION.

IF A VIRTUAL ITEM CONTAINS FAULTS ON RECEIVING, YOU SHOULD INFORM A STORMGARDE IMPLOYEE IMMEDIATELY AND MUST INFORM US WITHIN 24 HOURS OF RECEIVING, IN ORDER TO RECEIVE ITEMS BACK EQUAL TO THE PURCHASE PRICE OF THE RELEVANT VIRTUAL ITEM. ANY NOTIFICATION RECEIVED OUTSIDE OF THIS TIME PERIOD IS AT THE EXCLUSIVE DISCRETION OF STORMGARDE

ACCIDENTAL PURCHASE OF ITEMS OCCURRED AS A RESULT OF TECHNICAL FAULT IN THE PAYMENT SYSTEM YOU PAID THROUGH MUST BE DISPUTED WITH THE RESPECTIVE PAYMENT PROCESSOR. STORMGARDE IS NOT RESPONSIBLE FOR ANY TECHNICAL FAULTS ARISING AT PAYMENT PROCESSORS. STORMGARDE IS NOT IN CHARGE OF HANDLING CREDIT/DEBIT AND BANK TRANSACTIONS UNDERTAKEN TO PURCHASE GM RANK.

ALL DONATIONS AND PURCHASES ARE FINAL!
NO EXCHANGES OR MOVES.
WE WILL NOT PROVIDE REFUNDS UNDER ANY CIRCUMSTANCES.
MAKE SURE YOU DO A QUICK GOOGLE SEARCH ON THE ITEM BEFORE YOU PLACE YOUR ORDER!


WHERE ANY REFUND IS ISSUED UNDER ANY CIRCUMSTANCES, STORMGARDE RESERVES THE RIGHT TO SUSPEND OR TERMINATE THE RESPECTIVE ACCOUNT WITH THE WEBSITE.


UPDATED 7/16-22
 
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