Q : Is there a global channel ? 

A : Yes. Type /Join global to chat world wide.

Q : How do i recruit a friend ?

A : Visit : https://stormgarde.org/recruitafriend copy the link, and then forward it to your friend, who should now make an account via this exact link.

beware : To obtain the reward from RAF, the recruited friend has to have a playtime of 3 days. 

You will get 50 DP for each RAF.

Q : How can i get heirloom for my character ?

A : Vote here and get it via our store

Q : How soon do i have to promote a character on Wildhammer ?

A : there’s no timelimit to the promotion.

Promote here

Q : Im at the worgen start zone, but for some reason i cant see any of the quests, what im a doing wrong ?

A : Make sure that you have enabled "show low level quests" because once you reach a certain level, you wont be able to see them anymore.

Q : Got problems handing in quest, completing the objectives etc, what do i do wrong ?

A : We have noticed that the playerbots can cause some random problems in game, dismiss them, and try again.

Q : I have waited quite i few days now for an answer on the ticket i made, when will i get the support that i need ? 

A : Tickets will be answered whenever a GM or an admin is online, however you can also ask via discord, which will be answered a lot faster.

Q: I just made a purchase for some of the tokens via your store, but I did not recieve anything, why is that ?

A: you have to have atleast one of the given tokens or currency points before you can buy more.

Q: Why am I not able to submit new bugs to the bug tracker ? 

A: If you have repeatedly violated our guidelines for how to use our bugtracker, your ability to add new ones will be removed.

Q: I cannot log in to the game, what to do?

A: Make sure that you followed all steps from the How to connect section.
Also make sure that you login via your account name, not the email address.

Q: I keep getting the Invalid login information message whenever i try to enter your server.

A: We have seen this problem a few times before, it is often resolved by replacing the .Config file within your WTF folder.

Q: I keep getting invalid login information ?

A: The reason for that, can either be the complexity or the length of you password, try lowering the characters of it.

Q: I can’t start the game, error “cannot stream required archive data“.

A: Just replace the WoW.mfil in your main game directory with this | link |

Q: How do I add bots to my group ?

A: Simply invite any of the given bots via the who list

You can also use the syntrax :  

   .bot group add
   .bot group addPvPBotsToGroup

   •  1 Healer
   •  2 Dps
   •  3 Tank
   •  .bot alt login | charname | - ALT
   •  .bot alt logout | charname | - ALT
   •  .bot control aggressive 1 (on) / 0 (off) - Neutral mobs only !
   •  .bot control follow 1 (on) / 0 (off)
   •  .bot control attack.
   •  .Botcast {bot name} {spell id}  Makes bot cast spell on your current target.
   •  .SetSpellEnabled {bot name} {spellId} {1(on)/0(off)} - Sets if bot uses spell himself if the spell is in his rotation.
   •  .bots control help (For information)
   •  .bots alt listInventory - needs to target the bot / alt bot (it will list items in his inventory)
   •  .bots alt tradeItem {bag} {slot}

BEWARE : Playerbots are still in an early stage of development.
Naked bot may occur.

Heres a full list of available commands - link

Q: I have seen someone breaking the rules ingame, what to do?

A: Create a ticket on Discord under #ticket-submit.
Provide us with appropriate evidence and a description of what you have seen

Q: When the server crashed I lost an item I have obtained/ bought. Can it be returned?

A: Any item, XP or honor lost during the server crash CANNOT be restored! The same applies to items, honors etc.
lost due to the player’s own fault.
There is an automatic save function on the server which regularly saves all characters.
You can also use .save to save character data, this will prevent major rollbacks | Target yourself while doing so |

Q: I have noticed that some quests autocompletes once taken, why is that ?

A: Broken quests are being stored with an autocomplete function, these will eventually be fixed properly

Q: How often are character data saved ?

A: Character data are saved every 1 minute.
Mainly to prevent huge rollbacks, should a server crash uccour.

Q: The item i just bought require me to have inscription, can I have a refund ?

A: All donations and purchases are final.
No exchanges or moves.
We will not provide refunds under any circumstances

Make sure you do a quick google search on the item before you place your order!

Q: I’m experincing ingame issue every now and then, what can I do to fix it ?

A: A simple relog will often do the trick

Q: Am I still able to complete the given scenario / raid / dungeon etc, even if says e.g 50% ?

A: Yes.
However, the lower the %, the harder it is to complete, duo to broken scripts.
Note, everything above 0 is doable.

Q: The bots ( Enemy Team ) keeps on reviving in arena, why is that ?

A: Spells like vanish will automatically have the bots reviving, as they are build to do so upon leaving combat.

Q: I think that i’m stuck In the wrong phase, how do I get out of it ?

A: First and foremost, try to use your heartstone / .unstuck or the website tele hub.
If none of the above is working, reach out to a gm via our discord ticket system.

Q: how many professions can one have ?

A: You can have two primary and 4 secondary professions 

Q: Im stuck in combat unable to leave a dungeon, can I somehow force a combat stop ?

A: Use .combatstop 
Remember to target yourself

Q: What do I get from voting ?

A: You’re getting 12 votepoints pr day, but also donation points, depending on voting rank

First place : 5 DP
second Place : 3 DP
Third Place : 1 DP

Q: What is included in the character boost via Tools and the store ?

A: it only include a 90 boost, Gear,Gold,Mounts et cetera is not a part of it.

Q: I’m told to use a spell from a quest npc, but I can’t find it anywhere on my UI, is it bugged ? 

A: We have noticed the some quests may seem broken duo to varius addons, try to disable all of your addons, and then try again.

Q: Why do we clear the cache folder after a server update ?

A: Old game files are stored within your cache folder, If not deleted, you will not benefit from the changes made.

Q: How much does it cost to reset raid locks ?

A: The cost is 29 donation points, this will reset all locks on the given character.

Q : I’m getting , theres no such command when trying to login my bots ? 

A : Make sure that your alts arent online before performing this command, check the who list.

Q: How do i trade an alt

A: to trade an alt do as follows

1. Target the alt, now use this command - .bots alt listInventory.

- You will then be given a list of items - with bag and slot IDs

2. Right click on the alt - then click on trade.

3. use this command - .bots alt tradeItem {bag} {slot} Then insert the bag and slot number that you were given back at step one.

If you try to trade soulbound items, the trade will be cancelled.

This is used to trade items from the alt to you.

If you want to give the alt an item, just trade like you would with a regular player

Q: I just purchased jewelcrafting for vote points, but I did not get max skill ?

A: you need to learn the given profession before placing your order.
also, its says "Requires professionname" next to the profession icon

Q: Can i transfer my character from one account to another ?

A: Yes you can, this is done by submitting a request via our ticket system on discord.


NOTE : The cost of a transfer is 250 VP or 20 DP
Paid from the accont that it is transfered from.

Q: My character doesnt work after I entered a certain zone, I cant log out, use spells, or anything.
what can I do ?

A: Leave the area where your character stopped working, and then force quit the game using F4.
This should fix it

Q: How do I gain access to the item table - time for item ?

A: This feature is for donators only.
Minimum of 20€.

You will get permanent access